INFO & TERMS
The String Switch Noise store operates primarily as an online business.
However, we do have a dedicated showroom 30min south of the Brisbane CBD.
By appointment we are available Monday-Friday 10am-5pm to test out and pick up purchased items.
Please call or contact us directly through the website.
--- We do not accept any trade, trade ins, consignment, or direct customer purchases.
--- All payments to be made in full at time of purchase. The are no holds, deposits, or layby.
--- Payment can be made by Paypal, Credit Card (through Paypal), Bank Deposit/Online Transfer, Afterpay, or ZIP.
--- If payment is made via Paypal goods and service, the item will ONLY be posted/couriered to your registered Paypal address (NO alternative address). This is to ensure the Paypal buyer and seller insurance protection is valid.
--- All photos are our own and are of the actual item being offered for purchase.
We NEVER use stock photos.
An extensive amount of time and effort is put in to accurately show the items true condition, colour, and shape. Though please realise the limitations of photography. Images and colours can be perceived differently depending of the type and quality of the device it is viewed on.
--- Advertised photos form a large part of the representation of the items condition. Please view the photos carefully as well as reading all item descriptions and/or condition text. Whilst every effort is made to photograph all parts of items, not every little dimple/micro scratch can or will be photographed. We always photograph any and all large cosmetic flaws, such as paint chips/cracks/large dents, that we consider to be significant.
--- Cosmetically, items are as per detailed photos and/or descriptions. Functionally, all pots, jacks, switch and machinery components are working without issue, and serviced upon arrival. Each item is tested and/or serviced/set up before listing. It is also tested again moments before packaging, after purchase, to insure it is 100%.
---Guitars and basses are set up with action at a standard with no playability issues, unless otherwise described. However please understand no one set-up is right for everybody. If you prefer a different action height/tuning/string gauge please adjust at your own liking. Please also realise that almost all items are used, and most are 20-30+ year vintage instruments/effects. They will exhibit some wear and tear. If you need detailed specifics, extra information/on the bench specs can be given about anything you require. Please do not hesitate to ask if this is necessary.
--- No refund will be given for change of mind. There will be no warranty or refund given other than dead on arrival, broken, or faulty that is NOT already described and outlined in the descriptive text and detailed photos. In the HIGHLY unlikely event, there is damage in transit, a postal/courier insurance claim will be made to recover the cost of damage. However, we are always happy to help and work through any issue, in the rare event that one arises.